Frequently Asked Questions
Answers to the most common questions.
- Where does the service take place?
- Wherever you'd like: at your home, at work, or anywhere your vehicle is safely parked within our service area.
- How long does it take?
- Most services take 20 minutes to 2 hours depending on the job (a battery takes less time than a full brake job). The estimated time is shown when you book.
- Is the price really all-inclusive?
- Yes: parts, labor and taxes are all included in the price shown. No surprises.
- What parts do you use?
- Quality parts, available in three tiers (economy, standard, premium) so you can choose based on your budget.
- Do you only do brakes?
- No — besides brakes, we replace batteries, alternators, starters, spark plugs, serpentine belts, and we do oil changes and wheel bearing replacements. See the full list in the Services section of the site.
- What if I don't know the condition of my brakes?
- Use our online diagnostic: describe your symptoms and we'll point you to the right service.
- Do you offer service for businesses?
- Yes. We serve fleets with adapted rates and scheduling. Ask for a quote.
- When and how do I pay?
- Payment is made online at booking time, securely (Stripe). The amount is exactly your quote — parts, labor and taxes included — and you have nothing to pay on the day of the appointment. Cancel at least 24 hours ahead: full refund.